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  Public Ticket #1633550
'Remind me' doesn't work
Closed

Comments

  • Anna started the conversation

    Could you please tell me why "Remind me" (bell) doesn't work for me? I have tried multiple times to set reminder but it never gets sent.

  •  94
    Valentin replied

    Good morning Anna,

    Just tested on your site and look like it works for me. If you notice when you press the Remind me button after the loader, the Bell icon will change into Check icon. That mean it's sent. The Check icon will last only for few seconds before go back to Bell.


    Stachethemes Support
    My Time Zone is GMT+3


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  • Anna replied

    Maybe I have a wrong understanding what this function is about... but I thought that this suppose to send an email reminder to a person about an event of interest. When I set the reminder I don't get reminder in any form, of email or notification. This is what I meant by saying that Reminder is not working.

  •  94
    Valentin replied
    Look like it work for me but the e-mail look strange: 



    Have you changed the e-mail content? Also check your SPAM folder just in case.

    Stachethemes Support
    My Time Zone is GMT+3


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  • Anna replied

    This is strange, I don't get them at all (emails) and I don't even know when to change the settings for email so not sure where the string like this is coming from... Any solution?

  • Anna replied

    I have set up 3 and only one came through and with the weird string like yours...

  •  94
    Valentin replied

    Hello Anna,

    I've assigned your ticket to the developer and he will see what is going on tomorrow morning.

    Stachethemes Support
    My Time Zone is GMT+3


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  • Anna replied

    Thank you!

  •  877
    Zhivko replied

    Hi,

    I have solution to the problem with the text but I'll need wp-admin and ftp access to the plugin folder.


    Stachethemes Developer

  •   Anna replied privately
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  •  877
    Zhivko replied

    Hi,

    I've just updated your calendar to the latest version 2.3.9 and tried the reminder again. 

    It is working but the emails are being sent to the Spam folder.


    Stachethemes Developer

  •   Anna replied privately
  •  94
    Valentin replied

    This look like old one, have you tested after the changes we made?

    Stachethemes Support
    My Time Zone is GMT+3


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