Okay
  Public Ticket #1680776
Problems when viewing an image in an event
Closed

Comments

  • disenohelisa started the conversation
    August 17, 2018 at 3:50pm

    Two days ago we installed the https certificate on the website of helisa.com and now we can not see the image of the vento that was loaded. 

    What should we do? Thank you

  •  94
    Valentin replied
    August 20, 2018 at 4:45am

    Good Morning,

    I'm sorry for the delay, we are usually away for the weekends.

    Already assigned your ticket to the developer and will come back with more information and possible solution soon.

    Stachethemes Support
    My Time Zone is GMT+3

    Envato Profile | Facebook | Twitter | Newsletter | Rate & Review

  •  799
    Zhivko replied
    August 20, 2018 at 9:10am

    Hi,

    I'm attaching you the errors from the browser console.

    Here is link to one of your images:

    https://i2.wp.com/helisa.com/wp-content/uploads/2018/08/agosto-28-3.png?fit=1024%2C768&ssl=1

    The server is returning "We cannot complete this request, remote data could not be fetched".

    It seems they cannot be reached due to server misconfiguration. 

    Stachethemes Developer