Hi. I followed your instructions to update the plugin but after updating I receive an error regarding the license activation. It says the key is being used somewhere else which is incorrect. It is urgent that i get this calendar working.
Thanks for the quick reply. I think it may have been 1.7. We never saw an update notification in the plugin panel and just realized the older version did not tell you if there was an update.
Ah yes, this was indeed cache. 2.4 added many new options and changes in old ones. This caused what you were seeing.
If you notice anything else just let me know. I'm not sure why you are not notified for new updates, we are doing them pretty regularly as you can see our changelog in the item page.
Hi. I followed your instructions to update the plugin but after updating I receive an error regarding the license activation. It says the key is being used somewhere else which is incorrect. It is urgent that i get this calendar working.
Thank you
Hello,
Your key has been reset, please try again. From what version you updated?
Stachethemes Support
My Time Zone is GMT+3
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Thanks for the quick reply. I think it may have been 1.7. We never saw an update notification in the plugin panel and just realized the older version did not tell you if there was an update.
Yay that's really odd. Is everything okay with your content after the update?
Stachethemes Support
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That did solve the problem. Now I need to figure out how to let people register for events.
Thanks again.
Rats. No. It looks like everything disappeared. I have to restore the entire site in order to get it back.
Hold on a moment.
Stachethemes Support
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Can you give me ftp access to the site? You can post here privately.
Stachethemes Support
My Time Zone is GMT+3
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Will do
Give me just a second
Could you send me the Host, User, Pass and port because I can't login with ifwc / #ifwc#88 ?
Stachethemes Developer
Hang tight.
Done.
Check if everything is in order.
Stachethemes Support
My Time Zone is GMT+3
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Thank you for working on this. I am seeing data but everything says Undefined.
Can you show me screenshot of what you see? Because I dont have problems like that. May be is browser cache? Or Cache plugin if you are using any?
Stachethemes Support
My Time Zone is GMT+3
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Let me try another browser.
It must have been a cache issue as it looks correct now. I uploaded a file so that you could see what I had been seeing though.
Thank you for the excellent support. I will make sure to highly recommend you and to use your plugin for clients more often.
Ah yes, this was indeed cache. 2.4 added many new options and changes in old ones. This caused what you were seeing.
If you notice anything else just let me know. I'm not sure why you are not notified for new updates, we are doing them pretty regularly as you can see our changelog in the item page.
If you need help with the new or some not so new features check our video playlist: https://www.youtube.com/channel/UCBcGlm2E4JQsiRlOFejpc4Q/videos
Stachethemes Support
My Time Zone is GMT+3
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Thanks again. You guys are awesome.