Okay
  Public Ticket #1725954
Sales that fall through
Closed

Comments

  • Arydiel started the conversation

    Sorry to bug  you with so many questions (learning curve here!) but I'm noticing that if a sale falls through or cancelled the ticket is not being restored to an available status and appearing on the calendar.  Is that an issue on Woocommerce end or the event calendar plugin? Is there a way to tell it that the ticket is available on that event date after all?

  •  877
    Zhivko replied

    Hi,

    Sorry for the delayed response. 

    Are you talking about repeated events where tickets are not restored for each occurrence?

    If that's the case: Yes, tickets are not restored automatically. It's something we're working on.


    Stachethemes Developer

  • Arydiel replied

    I hate to ask but this isn't going to work. Is there any way I can get a refund?

  •  94
    Valentin replied

    You can always request refund from Envato page.

    Stachethemes Support
    My Time Zone is GMT+3


    Envato Profile | Facebook | Twitter | Newsletter | Rate & Review