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  Public Ticket #1756009
HTML not working
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Comments

  • jthomasvccs started the conversation

    Hello!

    I love the calendar but I am having a weird issue. None of my html code will function within the Introduction section. When I am logged in to the site, and test the calendar, but once logged out, none of the code works. Not the code I manually inputed (as a text link) over to the registration page for the event AND it doesn't work when entered as an external link UNLESS you roll your mouse over the button corners. Nowhere else but on the 4 corner of the button will show the rollover effect and allow you to click it.

    I have tried all the views and the "open calendar with" options in the General settings, but to no avail.  What am I overlooking here? Because this is seems like this would be pretty straightforward ....

  •  94
    Valentin replied

    Good Morning,

    I see the calendar is working fine on the website you have provided. Am I missing something? (Video Attached)

    Stachethemes Support
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  • jthomasvccs replied

    Yes, you are! Any HTML links put in the Introduction section do not work ONCE I sign out of the Dashboard. Also, if I enter the URL links as an "External link", the button the calendar creates will only allow you to click it if you move your mouse in to one of the four corners of the button. So, if you move your cursor over the middle of the button, nothing happens, no rollover, nothing. When clicked, it goes nowhere. That's definitely a new one for me, lol!


    How do we fix this ASAP?

  •  894
    Zhivko replied

    Hi,

    I don't seem to be able to replicate the issue you are having. What browser are you using?


    Stachethemes Developer

  • jthomasvccs replied

    I have tested the plugin in ALL major browsers, on  both PC and Mac computers. I even get the same issues when testing on mobile devices. 

    Again, any HTML links I add to the "Introduction" section for each event, will not work ON THE EVENT PAGE. It oddly enough WILL work from WITHIN the calendar, but not on the individual event page.  

    This issue goes for the button created from the "External link"  option, regardless of whether the link is internal to the site or an external link.

    The same issue also goes for the button created in the maps section, "Get Directions", that also does not work unless I am signed into my Dashboard.

    I use the Divi builder for my theme, could this be a reason why? 

    I have attached a screen recording of what I am seeing on my end.  I start in our calendar and you can see the "REGISTER HERE" text link works, but on the event page itself, the same link will not work. You can also see the the Directions button is also not working on the event page. 

    I hope that is a better explanation than before, lol. I am open to any suggestions you may have, thank you so much for your help with this!

  •  894
    Zhivko replied

    Your footer is over the content.

    Add in your stylesheet following css:

    #main-footer { float: left; width: 100%; }

    Stachethemes Developer