Hi, I’m currently using version 2.3.9 and am trying to update to the newest version (2.4.5). However, when I go to the updater and click “download and install”, I get the “unauthorized!” message. How can I fix this?
When I go on Codecanyon to download "Installable Wordpress Files Only", that option doesn't appear for me. I can only install "All files & documentation", "License certificate and purchase code (PDF)", and "License certificate and purchase code (PDF)". If I update it manually using the "All files & documentation" option, it updates to 2.4.5, but then I get UI issues in multiple areas (I have attached screenshots). I have checked to make sure my shortcode isn't wrapped in "<pre>" tags as well as turning on the "Force load calendar scripts" option, neither of which fix the issue.
About the CodeCanyon Download page I suggest you to contact Envato Support and ask them because we dont really have any power of their website.
About the issues, please clear your browser cache and if you are using and cache plugins clear them as well. The difference between the two versions is big and we added many new things that cause the browser to have problem displaying them if the old is cached.
Hi, I’m currently using version 2.3.9 and am trying to update to the newest version (2.4.5). However, when I go to the updater and click “download and install”, I get the “unauthorized!” message. How can I fix this?
Good Morning Eric,
Try to do this: https://stachethemes.ticksy.com/article/13418/
Stachethemes Support
My Time Zone is GMT+3
Envato Profile | Facebook | Twitter | Newsletter | Rate & Review
When I go on Codecanyon to download "Installable Wordpress Files Only", that option doesn't appear for me. I can only install "All files & documentation", "License certificate and purchase code (PDF)", and "License certificate and purchase code (PDF)". If I update it manually using the "All files & documentation" option, it updates to 2.4.5, but then I get UI issues in multiple areas (I have attached screenshots). I have checked to make sure my shortcode isn't wrapped in "<pre>" tags as well as turning on the "Force load calendar scripts" option, neither of which fix the issue.
Here are the screenshots of the issues I'm having
Good Morning Eric,
About the CodeCanyon Download page I suggest you to contact Envato Support and ask them because we dont really have any power of their website.
About the issues, please clear your browser cache and if you are using and cache plugins clear them as well. The difference between the two versions is big and we added many new things that cause the browser to have problem displaying them if the old is cached.
Stachethemes Support
My Time Zone is GMT+3
Envato Profile | Facebook | Twitter | Newsletter | Rate & Review
Thank you! Clearing my browser's cache fixed the display issues.