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  Public Ticket #1818582
Reminder - Inactive onto Mobile device
Closed

Comments

  • François-Xavier started the conversation

    Hi,

    Reminders are inactive onto Mobile.

    When I want to schedule a reminder on my Mobile, it's inactive.

    Why ? 

    Thank you so much,

    F-X

  •  894
    Zhivko replied

    Hi,

    Could you send me link to the front-end to check the reminder?


    Stachethemes Developer

  • François-Xavier replied

    Hi Zhivko,

    I can't because it's in intern of my company.

    However, I took a video (in attachment) from the front-end to show you the issue.

    Thank you,

    F-X

  •  894
    Zhivko replied

    Do you have this problem on our demo site as well?

    http://stachethemes.com/wp-demos/the-calendar/full-calendar/


    Stachethemes Developer

  • Richard replied

    hi,

    I’ve also found this issue on mobile. Doesn’t click or open the reminder. Can be seen on my events, for example here: https://findmecarshows.uk/events/gravity-show/

    Please can you help fix this as it’s not worked ever from testing. 

    Many thanks

    Richard

  •  894
    Zhivko replied

    Hi,

    What version of the calendar is this?

    Is it possible to update to the latest version? If so, make sure after updating to go to Dashboard -> Plugins and de-activate and re-activate the calendar to update settings.


    Stachethemes Developer

  • Richard replied

    It's version 2.4.8 but i've not seen it work for a while. I'll try the update and see if that works.