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  Public Ticket #2001015
Google Maps Location/Pin Not Displayed
Closed

Comments

  •  3
    doschaffer started the conversation

    Location/Map does not display in the box for an event, though the pointer can be used to "grab" the map for scrolling, but the map window remains a solid color.

    It will display when attempting to get directions, however, so it looks like the API is working. It is restricted to currently only access 

    • Directions API
    • Maps Embed API
    • Maps JavaScript API

    Something else that needs be done to get the map to display?


  •  94
    Valentin replied

    Can you give me link to see what is happening? 

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  •  3
    doschaffer replied

    Link: https://heartwoodchurch.com/events/

    Site is currently being built, so I'm opening it up temporarily so you can review it.

  •  3
    doschaffer replied

    Most events have locations setup.

    However, I just tried the option for forced posting of the coordinates rather than using the address, and the map shows.

    (Not ideal, since it's a bit off from the actual location, but that's an item we'll need to manage with Google. Guessing there is a conflict somewhere in their system with the venue changing its name.)

  •  877
    Zhivko replied

    Hi,

    Most likely the Google Geocoding api could not find the location because the address is missing info or is incomplete.

    We've noticed the geocoding service is not very good at finding locations when entering short addresses like on the actual google maps website therefore we've added option to set the location by coordinates.

    Next time blank screen appears in the location tab you can go to your browser console to check the error from google maps for more info.


    Stachethemes Developer