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  Public Ticket #2007278
Calendar diary not loading on any other browser except Chrome after v2.5 update
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  •  3
    Graeme started the conversation

    Hi, since updating to v2.5 the calendars are not loading, just get spinning wheel animation permanently on all browsers. (safari, opera, firefox, edge) works ok for some people on Chrome browser but not others. 

    Can see any errors on browser console. Urgently need help on this please



  •  3
    Graeme replied

    Getting a lot of errors in server log


    [Sat May 11 13:29:12.076042 2019] [fcgid:warn] [pid 63651] [client 81.99.227.189:52467] mod_fcgid: stderr: PHP Notice:  Undefined index: stachethemes_ec_anon_user in /home/domains/vol2/234/2358234/user/htdocs/wp-content/plugins/stachethemes_event_calendar/assets/php/class.submit-event.php on line 28, referer: https://www.rutherglenltc.com/diary/

  •  94
    Valentin replied

    For some reason the setcookie php function is not working and I don't have idea why. Is it possible to give me FTP access to check what is happening there? You can post here privately or send to [email protected]

    Stachethemes Support
    My Time Zone is GMT+3


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  •   Graeme replied privately
  •   Graeme replied privately
  •  94
    Valentin replied

    Good morning,

    Watching it right now please stand by.

    Stachethemes Support
    My Time Zone is GMT+3


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  •  877
    Zhivko replied

    Problem should be resolved now.


    Stachethemes Developer

  •  3
    Graeme replied

    thanks, is working fine. What was issue? Will I need to do anything when updates are applied?

  •  877
    Zhivko replied

    Your php debugger is turned on and was displaying notices in the ajax response and this was making the json invalid. 

    I've made a small change to the code in file assets/php/class.submit-event which will be included in the next update so you don't have to do anything.


    Stachethemes Developer

  •  3
    Graeme replied

    Hi, Can you make the change again or investigate, as getting problems again on Safari not loading. Working on chrome.

  •  3
    Graeme replied

    Hi, any update on this please? Getting issue again not loading on Safari

  •  877
    Zhivko replied

    Do you still have this problem? 

    Could you show me screenshot of your safari browser console log to check for errors?


    Stachethemes Developer

  • irony88 replied

    I have the same problem. I noticed that the page works correctly on mobile phones (iOS / Android). On the Mac and windows browsers it looks like frozen and link also doesn't work


    http://walcher.bz/event-directory/