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  Public Ticket #2013843
Unable to Update
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  • Daniel started the conversation

    I am trying to update the plugin. I'm running multisite setup so update through the updater doesn't work. Downloaded from themeforest the latest version, but when I extract to upload through SFTIP I noticed that the folder structure is really different.

    I uploaded it anyways to my site activating overwrite. When I tried to access front-end my site wouldn't load. Rolled back to old version and everything works fine. What should I do? 

    Running 2.4.8

  •  877
    Zhivko replied

    Hi,

    The calendar since version 2.5 uses different folder structure.

    1) Deactivate the calendar

    2) Un-install (your events will be kept intact)

    3) Install the new version of the calendar and activate.

    Let me know if the problem persists and I will help you with the installation but I'll need ftp access to the server.


    Stachethemes Developer