I have created an event, linked it to woocommerce shop and can checkout on paypal. Works fine on desktop/laptop but on mobile the Tickets button is not visible in normal portrait mode on mobile, is only visible when phone is rotated to landscape mode.
Any idea if it's to do with the event text or image? Any help appreciated.
Bizarrely, have tried on android and had 4 other people try it on different Apple phones.. they cant replicate it either. Only seems to be my phone that is affected. Still cant see it on my phone but ok for others.
I have cleared and deleted cache. It doesn't seem browser specific, more device specific as I've cleared cache on Safari, Chrome, Edge & Brave - all browsers dont show that button on my device iPhone XS Max.
Hi,
I have created an event, linked it to woocommerce shop and can checkout on paypal. Works fine on desktop/laptop but on mobile the Tickets button is not visible in normal portrait mode on mobile, is only visible when phone is rotated to landscape mode.
Any idea if it's to do with the event text or image? Any help appreciated.
Event is 23rd November in diary
https://www.rutherglenltc.com/stec_event/2019-eoy-party/
Hi,
The ticket button should be above the counter on mobile view.
Stachethemes Developer
it’s not showing on chrome, safari or edge browser
It should be right here (screenshot attached).
Stachethemes Developer
attached what I see on safari and chrome
Have you tried to clear your browser cache?
Stachethemes Developer
Just deleted cache and still same. Can’t see button
I can't replicate this problem. Tried on 3 different devices.
Have you tried on different device?
Stachethemes Developer
Bizarrely, have tried on android and had 4 other people try it on different Apple phones.. they cant replicate it either. Only seems to be my phone that is affected. Still cant see it on my phone but ok for others.
I suspect it is caching issue. Double check your browser cache.
Stachethemes Developer
I have cleared and deleted cache. It doesn't seem browser specific, more device specific as I've cleared cache on Safari, Chrome, Edge & Brave - all browsers dont show that button on my device iPhone XS Max.
have updated to v2.77 and tickets button now appears for my device and others too :-)
Thanks