Just to let you know I've momentarily disabled the subscribe button for my events as I don't receive subscribtion emails but you can run some tests if you want.
Your version of the calendar is outdated and this could be the cause of the problem.
The current version is 3.0.4.
For some reason the updater is unable to connect to our api server but I can update the calendar manually? Would you like me to proceed with the update?
I'd recommend you to back-up your database before proceeding with the update just in case.
Could you please run your tests on my stage website ? URL https://adekoite-dev.fr/ridouan/wp-admin/ (Same login for you) Because the other website is already online and I don't want to cause any trouble..
I'm sorry about that :( I should have asked you that in first place.
Thanks but the problem now is that I can't click on the button assist (on popup - see attached).. when you click on it nothing happens..so i can't register the event
Hi,
I have an issue with admin email notifications that are not sent after a user subscribes an event.
All options are checked in General > Email notifications but I can't get emails.(see attached)
Subscribed users get their notifications emails though (only admin don't receive them).Can you please help ?
Thanks
And is there a way to add a specific email adress (other than admin) to receive event attendees notifications ?
Thanks
Hi,
Is it possible to provide me with wp-admin?
Stachethemes Developer
Hi,
Any news about my issue please ?
Just to let you know I've momentarily disabled the subscribe button for my events as I don't receive subscribtion emails but you can run some tests if you want.
Thanks
Your version of the calendar is outdated and this could be the cause of the problem.
The current version is 3.0.4.
For some reason the updater is unable to connect to our api server but I can update the calendar manually? Would you like me to proceed with the update?
I'd recommend you to back-up your database before proceeding with the update just in case.
Stachethemes Developer
Hi,
Yes please, you can update it. I've made the backup.
Thanks
I've just updated your calendar.
You should see new options in the General settings -> Email Notifications tab.
"Notify admin when new event has been submitted"
Let me know if you still don't receive emails.
Stachethemes Developer
Hi,
Thanks but I've still not received email admin..
Could you provide me with ftp to debug the issue?
I'll need link to the front-end submission form as well.
Stachethemes Developer
Hi,
Could you please run your tests on my stage website ? URL https://adekoite-dev.fr/ridouan/wp-admin/
(Same login for you) Because the other website is already online and I don't want to cause any trouble..
I'm sorry about that :( I should have asked you that in first place.
FTP : ftp.adekoite-dev.fr
adekoiteiv
UGRuhhDSE4
https://adekoite-dev.fr/ridouan/evenements/
Thanks again for your help.
The function change_mail_evt_register in your child theme functions.php file was causing internal server error so I had to change it a bit.
You should be receiving notifications now.
Stachethemes Developer
Thanks but the problem now is that I can't click on the button assist (on popup - see attached).. when you click on it nothing happens..so i can't register the event
I've updated your calendar again. For some reason the plugin was showing version 2.6. I guess core files were modified.
RSVP should be working now.
Stachethemes Developer
Great ! Thanks a lot for your help :)