Okay
  Public Ticket #2568081
lkocation
Closed

Comments

  •  2
    BENGUIGUI started the conversation

    Hello, I have a problem with the locations. When I download the plugin from a blank site, it works. When I update an old version of the plugin, the locations are not showing on front and they are not taken into account when I update an event. What can happen? cordially

  •   BENGUIGUI replied privately
  •  877
    Zhivko replied

    Yes, ofcourse.

    I'll need one of your purchase keys and the test domain name.


    Stachethemes Developer

  •  2
  •  877
    Zhivko replied

    Try to activate following key on this domain:

    cc87719a-2f8d-4dad-babb-44edc84ba162

    Stachethemes Developer

  •  2
    BENGUIGUI replied

    Thank you, it's ok

  •  2
    BENGUIGUI replied

    hi, I did well to ask you for access and share a clean base. Indeed, almost all of the things worked.
    However, there are still points that are wrong.
    Here is the link to the site: https://psychocorporel-biodynamique.fr/
    and credentials  :
    adama34
    Gdloulou99q $

    1: impossible to transform stec_event into an event, despite following the procedure.

    2: I am using grid mode. The image appears fine on the agenda page but is then cropped in the event. Is there a correct size or how to change it? I removed thumbnail in the attributes of the single page, otherwise I end up with twice the image.

    3. still at the layout level, there is a lack of space under the "visit the site" tab, how can I add more?

    4: I created two events. On one it is possible to have an integration code, on the other (the first), it reopens the same event in the same page. Why?

    5: more importantly, i feel like updating the plugin is the problem as layouts and functions are broken when using the latest version on existing sites. One solution would be to start from a cleaned up database. How to completely uninstall an old version of your plugin in order to start from scratch?

    6 / in this case, I would have to import / export the events to avoid having to copy everything. It seems to me that in CSV, it's better because it takes the images into account. Will you confirm me ?

    Thanks in advance, Richard

  •  2
    BENGUIGUI replied

    Forget my previous email. By doing an update on a production site (https://appb.org) through the internal update, it works. Strangely, the pointys I mentioned in the previous email are no longer a problem. I just have to recreate the events because the organizer and location functions are not taken into account in the old events. But it is a lesser evil. Unless you have a solution. Thank you