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  Public Ticket #2775483
Why won't my calendar show on mobile device in incognito mode?
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  •  1
    evolvwebdesign started the conversation

    I have had several folks tell me that they can't view the calendar at all - that it just looks like it is loading and they can't read the dates on calendar. I see this problem as well on certain browsers like Safari (desktop and mobile) and incognito mode of Chrome on my mobile. Is there a setting somewhere that I need to enable or some requirement of certain browsers? See screenshot.

  •  877
    Zhivko replied

    Hi,

    There's no such restriction for browsers.

    Perhaps it's something related to the nonce verifications.

    Try following:

    Open your theme or child-theme functions.php file and add this filter:

    add_filter('stec_admin_ajax_public_verify_nonce', function() {
        return 'false';
    });



    Stachethemes Developer

  •  1
    evolvwebdesign replied

    Wonderful!! I see it fixed on my end and checking with others. Thanks so very much for this fix!! Hoping you can help me with my other two tickets regarding Attendee RSVPs. 

  •  1
    evolvwebdesign replied

    Hmmm! I have had another person still have this issue with the calendar not loading - using a 1-year old Dell computer on Google Chrome. Any other ideas? Can you see the calendar? The link is https://www.energysaversnetwork.org/calendar/ and the login is:

    Username: energy

    Password: saversnetwork

    Do you think it has something to do with the password protection?

  •  877
    Zhivko replied

    I can't access the page using the password "saversnetwork".

    It's possible they have old cache of the page. Tell them to clear the page cache (ctrl + F5 on chrome).

    Additionally do they see any errors in the browser's console log? (F12 on Chrome -> Console tab)


    Stachethemes Developer

  •  1
    evolvwebdesign replied

    Yeah I changed the password protection to use WordPress password protection with the password esn.

  •  1
    evolvwebdesign replied

    BTW, I changed the "Force load calendar scripts" option to Yes and I think that may of solved it. It seems to be showing for folks better now. But please let me know if you are able to see it on your end fine. 

    I have two links now:

    https://www.energysaversnetwork.org/calendar/ (password protected with esn)

    https://www.energysaversnetwork.org/volunteercalendar/ (not password protected)