Okay
  Public Ticket #2830840
Comment Function
Closed

Comments

  • Erik started the conversation
    July 21, 2021 at 9:13am

    Hey there,

    the comment function does not work for me.

    I can see the comment section, but no add any comments.

    What am Doing wrong?

    Thanks!

  •  894
    Zhivko replied
    July 21, 2021 at 5:53pm

    Hi,

    Go to Dashboard -> STEC -> General settings and set "Comments form type" to "Facebook".

    Stachethemes Developer

  • Erik replied
    July 22, 2021 at 1:30pm

    I tried that, did not change the issue.

    Do I need to be logged into Facebook?

  •  894
    Zhivko replied
    July 23, 2021 at 6:47pm

    Hi,

    I've noticed the comment form is loading now.

    It may take a few seconds for facebook to load the form.

    Stachethemes Developer

  • Erik replied
    August 3, 2021 at 7:24am

    It does still not load for me. Neither on different computer, browser or smartphones.

    Any ideas?

  •  894
    Zhivko replied
    August 4, 2021 at 5:58pm

    Hi,

    This seems to be a bug on the facebook's end.

    Source: https://developers.facebook.com/support/bugs/854001531875629/

    Unfortunately, there's nothing I can do but to wait for facebook to fix it.

    Stachethemes Developer