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  Public Ticket #3159837
Open Map not working
Closed

Comments

  •  1
    Cary started the conversation
    November 3, 2022 at 8:58pm

    Hi, there! We're using Google Maps on the website, and the directions are creating a map when a user enters an address. However, the "Open Map" button, when you click it, appears to do nothing. See the link above. What can we do to fix this? Thanks!

  •  877
    Zhivko replied
    November 6, 2022 at 1:48pm

    Hi,

    Make sure your locations have coordinates added since OpenStreetMap does not use Geocoder and relies on coordinates.

    Stachethemes Developer

  •  1
    Cary replied
    November 7, 2022 at 2:20pm

    Thanks, we're not using OpenStreetMap we're using Google Maps. What might be causing that issue in Google Maps?

  •  877
    Zhivko replied
    November 8, 2022 at 3:08pm

    I've just checked the code and this button relies on coordinates for Google Maps as well.

    Go to STEC -> Locations -> Edit location and for coordinates add: 

    44.9256168,-92.802352

    Stachethemes Developer

  •  1
    Cary replied
    November 9, 2022 at 7:38pm

    Thanks! That fixed it. Please close this ticket.